Rewards Questions & Answers

Q: How do I get a Benvenuto's Customer Rewards Card?
A: No purchase is necessary to get a Benvenuto's Customer Rewards Card, however you can only have one active card at a time. To get our card, you must complete an enrollment form and give it to your server. To enroll, you must have a valid address and be 18 years of age or older.

Q: My card was lost/stolen. Can I get another?
A: Lost or stolen cards are replaceable.

Q: I'm not 21. Can I get an alternative reward instead of alcohol?
A: Any reward with an alcoholic beverage must be 21 years of age to redeem it. An alternative reward is available upon request.

Q: How do I earn points?
A: Points may be earned only be the Benvenuto's Customer Rewards cardholder who pays the check.

Q: Do I earn points if I buy gift certificates/cards?
A: Benvenuto's Customer Rewards points will not be issued on the purchase of gift certificates/cards but if the recipient is a cardholder, points will be issued upon gift certificate/redemption.

Q: What happens when I reach an award point level?
A: An award certificate will be printed and presented to you when you reach an award point level. Your points balance will be electronically confirmed.

Q: Are my rewards transferable?
A: Benvenuto's Customer Rewards are non-transferable and must be exchanged for the issued prize.

Q: Can my rewards card be terminated?
Benvenuto's reserves the right, at their sole discretion, to terminate the Customer Rewards program, and to alter, limit, modify, or add to the Customer Rewards program rules regulations, terms and conditions, including but not limited to imposing time limits, changes in point values, rewards, and reward levels, all without prior notice, at any time.

Q: Can my points be voided?
A: Benvenuto's reserves the right to discontinue membership privileges and/or void all or a portion of a member's point balance if the points have been issued, received or redeemed through computer error, fraud or theft, through illegal means or in a manner not authorized in the Official Rules and conditions or in other current Customer Rewards program rules. These rights are in addition to any other legal or equitable remedy which may be available to the Benvenuto's Customer Rewards program under applicable law.

Q: Are employees eligible?
A: Employees of Benvenuto's are not eligible.